Legal

Terms, policies and agreements

Everything governing how WorkLink works, written to be read rather than skimmed past.

Drafts pending legal review

These documents set out the intended structure of WorkLink's terms. They have not yet been reviewed by an Australian legal practitioner and must not be relied on as the final agreement. Questions in the meantime go to support.

Everyone

Terms of service
The agreement between you and WorkLink Australia Pty Ltd for use of the WorkLink platform.
Updated 10 September 2026
Privacy policy
How WorkLink collects, uses, stores and discloses personal information.
Updated 12 August 2026
Marketplace agreement
The terms governing transactions between buyers and professionals on WorkLink.
Updated 12 August 2026
Refund policy
When money comes back, how to ask for it, and how long it takes.
Updated 12 August 2026
Acceptable use policy
Conduct that is not permitted on WorkLink.
Updated 12 August 2026
Cookie policy
The cookies WorkLink uses and why.
Updated 12 August 2026

For customers

Buyer terms
What to expect when you hire a professional through WorkLink.
Updated 12 August 2026

For professionals

Partner agreement
The obligations that come with offering services on WorkLink.
Updated 10 September 2026